篇一：外贸信函道歉信
一对一真人外教，每节课仅需6元 ，有网络就可以学，30天让别人对你的口语刮目相看！ 外贸英语培训班讲解道歉信13个写法 我把客户当初恋，客户却要我说道歉？这种事情有木有发生在你的身上呢，亲！外贸的道路上没有总是一帆风顺，总会有点小插曲，比如：漏看邮件，迟回复客户邮件，
不能按时交货，单证出现问题，资料缺失，货物质量问题，沟通问题等等；所以学会向客户
致歉有时也是需要一点技巧，把客户捧得高高的，稳稳的，那么订单就妥妥的，跑不了。 春喜外贸英语培训班透漏13句道歉信常用句子给大家：
1.please accept our profound apologies for this mistake, which could not have
happened to a more valued customer.实在不应该对我们尊贵的客人发生这样的错误，请您接受我们深深的道歉。
2.please accept our sincere apologies if this late reply to your mail of dec.
19 has caused you any problems.现收到您12月19日的邮件，回复太晚给您带来不便，请您接受我们诚挚的歉意。
3.we owe you an apology for not answering your e-mail letter sooner.没有及
时回复您的邮件，实在抱歉。
4.please accept our sincere apologies for the error in your bill of dec.16. we
have corrected the situation and are very sorry for any inconvenience. 请接受我们12月16日为您开出的账单上的错误，我们已经更正错误，很抱歉由此给您
带来的不便。 我为我的疏忽表示抱歉，希望修正后能让贵公司满意。
6.none was intended.事发突然。
7.please accept our apologies for any inconvenience that this may cause.由
此带来不便，我们表示歉意。
8.we are sorry for the error in your bill and thank you for calling it to our
attention.
对于账单的错误我们很抱歉，很感激您告知此事。
9.i sincerely apologize for this misunderstanding! 对此造成的误解我真诚道歉!
10.i apologize for the late asking but we want to make sure the correctness of
our implementation asap.
很抱歉现在才进行询问,但是我们需要尽快核实执行信息。 我们确信尚未产生永久和实质的危害，并为这个错误给贵公司带来的困扰表示最诚挚的
歉意。 感谢您关于投诉新购买的激光打印机存在严重缺陷的传真。您的投诉证据充分。我们为
此感到很抱歉，并对有机会改正错误感到很欣慰。您10月17日发了紧急传真，投诉贵公司的销售目录被印刷得很糟糕。请原谅我没有及
时回复您，我临时去欧洲出差，4天都不在办公室。 外贸英语培训班讲解道歉信13个写法由春喜外语供稿。篇二：外贸函电模板大全 目录
chapter 1 建立贸易关系
1. 请求建立贸易关系 request for establishing business relations
2. 回复请求建立业务关系 reply to the request for establishing business
relations
3. 索取产品资料 request for product literature
4. 回复索取产品资料 reply to the request for product literature
5. 邀请会面 invitation to the business appointment
6. 接受会面邀请 accepting the invitation to the business appointment
7. 谢绝会面邀请 declining the invitation to the business appointment
8. 要求更改会面时间及地点request for changing the time & place of the
meeting
chapter 2 推销
9. 向特定客户推销 sales letter to specific customers
10. 向不特定客户推销 sales circular to non-specific customers
11. 寄信给老客户 sales letter to old customers
12. 寄信给新客户 sales letter to new customers
13. 推销新产品 sales letter for promotion of new products
14. 推销劳务 sales letter for promotion of labor services chapter 3 询盘和订货
15. 一般询盘 general inquiry
16. 回复一般询盘 reply to the general inquiry
17. 具体询盘 specific inquiry
18. 报虚盘 making a non-firm offer
19. 报实盘 making a firm offer
20. 买方还盘 making a counter offer
22. 下订单 placing an order
23. 接受订单 accepting an order
24. 拒绝订单 declining an order
25. 下续订单 placing a repeat order
26. 推荐替代品 offering a substitute product
27. 接受替代品 accepting a substitute product
28. 拒
29. 涨价通知 notice for price increase
30. 回复涨价通知 reply to the price increase notice chapter4 付款
31. 询问付款方式 asking about payment terms
32. 接受付款方式 accepting payment terms
33. 要求修改信用证 request for amendment to l/c
34. 信用证修改 amendment to l/c
35. 付款通知 payment notice
36. 收到付款通知 receipt of payment notice
37. 催促付款（初次）urging payment (first notice)
38. 催促付款（最后通告）urging payment (last notice)
39. 索取发票 asking for invoice
40. 寄送发票 sending invoicechapter 5 包装和交货
41. 包装要求 packaging requirements
42. 回复包装要求 reply to packaging requirements
43. 装运时间 time of shipment
44. 回复装运通知 reply to time of shipment
45. 催促装运 urging shipment
46. 回复催促装运 reply to urging shipment
47. 出货通知 shipment advice
48. 货物抵达通知 goods arrival noticechapter 6 投诉和致歉
50. 对货物未寄达致歉 apology for goods arrival failure
51. 出货延迟 late delivery
52. 对出货延迟致歉 apology for late delivery
54. 对货物质量不佳致歉 apology for poor quality of goods
56. 为数量错误致歉 apology for wrong quantity of goods
58. 为发货有误致歉 apology for sending wrong goods
60. 为包装不良致歉 apology for poor packaging
61. 付款出错 payment error
62. 为付款出错致歉 apology for payment error
63. 对服务的不满 service dissatisfaction
64. 对服务不满致歉 apology for customer service dissatisfaction chapter 7 商务交往
65. 请求筹备出差 request for preparing for a business trip
66. 回复请求筹备出差 reply to the request for preparing for a business trip
67. 确认预定行程 confirming itinerary reservation
68. 出差后的感谢 thanks for a business trip
69. 活动通知 activity notice
70. 集会通知 gathering notice
71. 邀请担任演讲者 inviting speaker
72. 回复演讲邀请 reply to the invitation for speaker
73. 展销会通知 trade fair notice
74. 回复邀请 reply to the trade fair invitation
75. 请求帮忙做问卷调查 request for filling out questionnaire
76. 请求转载许可 request for reproduction permissionchapter 8 公司人事
77. 人事查询 personnel enquiry
78. 找寻人才 looking for qualified personnel
79. 晋升公告 promotion announcement
80. 调动通知 transfer noticechapter 9 公司内部
82. 会议通知 meeting notice
83. 例行报告 routine report篇三：道歉信： 道歉信：
道歉信是因工作失误，引进对方的不快，以表示陪礼道歉，消除误解，增进友谊和信任
的信函。
格式：１.称谓。
２.正文：诚恳说明造成对方不快的原因；表示歉意，请予以理解、见谅。３.署名、
范例： 向客户致歉
执事先生：
你方本月22日订货单收悉。非常抱歉！羽绒背心目前无法交货。我们最快的交货期要到
7月初。
当然，你方是急着要货的。可是，需要量远远超过我们以往的经验，特向你方道歉！ 你的忠实的ｘｘｘ
ｘ年ｘ月ｘ日篇四：最全开发信案例及外贸知识问答
一..
dear sirs:
we are a factory of fiberglass in china and our main product is chopped strand
mat (csm) and stitch chopped strand mat and etc. i wonder if you need this product; if you are interested in our products, please
kindly return this mail.maybe now you have regular business partner。if so..please leave my message in
your email box..maybe someday it will be useful。 yours sincerely
jack
1man..
很多地方我实话实说..你千万别介意啊..我个人认为..你的开发信有以下几个问题..
1..文字太长..很难扫一眼就看明白..至少要花10 多秒钟时间来看。而一般老外看邮件
通常就是3秒扫一眼..然后决定邮件的命运。可以把它删减一下..突出重点就可以了。
3..公司介绍太多..最好一笔带过。客人不会有太大兴趣去看的。只有等他对你的产品..
价格各方面都有兴趣..他才会要了解一下你们是什么样的公司..什么规模之类的。
4..很多很多多余的话可以删掉的。比如说“我知道你有老供应商..但请你保留我的邮件..
也许你有一天用得上..”这类的话都可以删掉。即使你写了..他想删掉..你也不能控制啊。
最好的办法就是什么都不写.. 但是让他有那么一刻的犹豫..是不是先存一下这封邮件。这就
是你字里行间需要把握的地方..就是完全另外一种味道了。这是中国文化和西方文化之间的差异..西方人看来..这句话
有恶 意贬低他人的嫌疑。而且一分钱一分货的道理他们是知道的。专业的客人和大买家都不
会在一开始随便谈论价格..聪明的sales也不会在一开始谈论价格..只有当你把所有问题都
搞清楚了..最后谈价格..成交率会大大提高。如果有朋友读过roger dawson写的“secrets of
power negotiating”..就知道怎样跟客人谈价格了。这是题外话..我以后如果写一篇如何
跟客人谈价格有关的文章..会详细论述的。如果你这个客人正巧做的是中高端市场..你这句
话让他一看..就会觉得你卖的东西是cheap item..不是他的style..那就画蛇添足了。更何
况这句话有点拽..让人读上去的第一感觉不太舒服。要突出自己的价格优势没错..但最好不
要这么直接..旁敲侧击让他明白..反而效果更好..不信的话可以试一下哦。这是我改的..你
试着和你原来的开发信比较一下..是不是大大减肥了.. hi sir,
glad to hear that youre on the market for fiberglass. we specialize in this field for several years, with the strength of chopped strand mat and stitch should you have any questions, pls do not hesitate to contact me. freesamples will be sent for your evaluation!
jack可以写的很简单。)
tel: ***
fax: ***
mail: ***
website: ****** (请记住..如果你非要在里面加上网页链接..请放在签名里..不要放正
文..让人感觉更像搞推销的..不太好。) 一开始开门见山指出..很高兴获悉您对某某产品感
兴趣..我们专业生产这类产品多年..优势在于什么地方..质量好..价格相当有竞争力。这样
就已经把要表达的意思表达出来了。第二段就是两句话..有问题随时联系我..免费样品随会
寄来供您测试..既表达了你想要合作的愿望..又表示了自己的诚意..只要您有需要..我们随
时为您服务。这样写的就给人感觉不卑不亢..既没有显得很拽..也没有在老外面前矮一截。
大家是平等的关系..本来就是相互的合作..找机会争取双赢。这点反而会让西方人比较赞赏。
不是说价格低就能赢得订单的..真正拿到order是综合性的考量.. 价格是重要的一方面..
但不是完全的。除了有少部分只看价格的客人除外。
二.. 好..我想问lz..我发的开发信..有人回了..可是回复之后就都没反应了。我该怎
么办..有几个回了两三次..大概就是问了些问题..然后就over 了。主要看对方怎么回..如
果是一句no, thanks. 那就算了。如果真的有内容..而且里面是有些问题的..那就要争取..
要想办法抓牢。 我的经验是..如果一个客人和我来来回回写了1个月email..我会觉得成交
希望很大..如果和我写了3个月email 讨论一个产品或一系列产品..我就有9成把握了..如
果一个项目和我谈了半年..来来回回两百多封邮件了..那我想不做都不行了..客人会盯牢我
的..订单就是时间问题了。客人时间很宝贵..如果一个项目和你讨论几个月了..然后没下文
了..然后再去和别的供应商又从头来起..再谈几个月..这不可能的..总之一句话..和客人沟
通的回合越多..时间越长..拿下订单的可能性越大......嘿嘿..这样说吧..拖死他..拖到他
不得不把订单下给你为止.. 关于你的问题..恐怕还要具体分析..我没有看到来回的邮件..
不好妄作判断。我想说的是..开发信能联系到客人..其实就已经成功了.. 客人还跟你讨论具
体问题..那已经perfect 了......接下来能否有进一步发展..就要各方面去把握了。有可能
客人有采购你的产品..但是他一直有主线供应商..只是随便问问..比较一下而已。也有可能
客人仅仅是有那么一点点兴趣..了解一下。还有各种可能性。我觉得..你首先要准确了解客
人的身份..究竟是importer..还是distributor..还是retailer.. 针对不同的客人..你的
侧重点应该是不一样的......
三.. 感谢楼主的..讲解哦。想想老师讲的那真是.. 老师彻底的out 了。非常感谢..收
藏了哦呵呵..其实外贸函电里还是有很多精华的东西的..比如“3c原则”..比如多用被动语
态..比如很多专业的词汇和短语。比较老的就是内容..句型和行文方式。90年代用传真的时
候..外贸信函的确是这个样子的。但现在已经21世纪了..新的好的和实际符合的教材实在太
少太少了..那只能自己慢慢摸索..慢慢去体会了。平时需要多琢磨客人的email..有意识去
模仿他们的行文方式和遣词用句..才能慢慢练好..别人感觉你的email和老外写的一样..就
把你当作同类..而不是另类了。
四.. 好久没看到这样掏心掏肺的好帖子了..呵呵..楼主..谢谢了产品没有优势很正常
的..那就要找出别的地方的优势了..就算挖空心思想也得想出自己的势来。我以前也是在很
小的贸易公司做sales..没有产品优势..没有供应商优势..没机会去展会..一开始连b2b 都
没有..唯一的办法就是google和欧洲的yellow page啊。我当时想出来的优势有这么几个..
第一..我能在第一时间回复客人..第二..我能一次性给全所有信息..包括产品信息和包装资
料..价格.. 箱量..起订量..装柜数..装运港..以及计算运费等等..只要客人一封询价
篇二：商务英语道歉信范文
apologize letter __ business english_ by lqydear sir or madam,
i’m writing this letter to apologize to you. i’m so sorry that we made a mistake
about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries,
but as the old worker was retired, the new one wasn’t so experienced. besides, the
model number and the price of goods in march and july are so similar that the worker
mistaken them.i do apologize for any inconvenience this may cause you and i will try my best
to avoid the same accident happening again.篇二：英文致歉信_范文 道歉信 letter of apology我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通
常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写
道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取
得对方的谅解，还会增进彼此的感情。 写作三步走：
表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips:
在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。 在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。 订阅收藏《考研英语写作范文100篇》系列文章
（1）directions:
you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address.范文：
dear anne,
please allow me to say sorry again. regards,
li ming译文：
亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法
赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我
希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。 请允许我再一次致歉。您真诚的，
李明闪光词汇及词组：
occupy: v. 占用，占
get-together: n. 聚会，联欢会 hesitate: v. 犹豫，踌躇
drop sb. a line: 给某人打一个电话
preferable: adj. 更好的，更可取的 long for sth: 渴望 万能句型：
thank you for your invitation to dinner at your home tomorrow evening.
unfortunately, it is much to my regret that i cannot... i feel terribly sorry for missing the chance of... is it possible for you and me to have a private meeting afterwards?if so, please dont hesitate to drop me a call about your preferable date.please allow me to say sorry again.
（2）directions:
you failed to finish an important task assigned by your professor because of a
severe illness. write a letter to your professor tp express your apology, explain
your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address.范文：
dear prof. patent,
i would be very much obliged if you could grant me another week for the task,
as my health is turning better.hope you can understand my situation and accept my apology. yours faithfully, li ming译文：
尊敬的patent教授：我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过
去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。
如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。 希望您能
理解我的处境并接受我的道歉。您真诚的，
李明闪光词汇及词组：
assign: v. 分配，指派
fall upon sb: 降临到某人身上continuous: adj. 持续的
prevent sb from sth/doing sth: 使某人不能做某事 hereby: adv. 因此，据此submit: v. 提交，递交obliged: adj. 感激的
grant: v. 同意，准予 万能句型：
i would be very much obliged if you could grant me another week for the task.hope you can understand my situation and accept my apology. apologize letter __ business english_ by lqy
dear sir or madam,
i’m writing this letter to apologize to you. i’m so sorry that we made a mistake
about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries,
but as the old worker was retired, the new one wasn’t so experienced. besides, the
model number and the price of goods in march and july are so similar that the worker
mistaken them.i am awfully sorry for this and we promise you a replacement shipment. we will
also give a 10% i do apologize for any inconvenience this may cause you and i will try my best
to avoid the same accident happening again. 道歉信是人们经常使用的一种书信文体，用以表达自己的歉意，查字典范文大全特意为
大家整理了关于道歉信范文的相关材料，希望对您的工作和生活有帮助。 letter of apology
ⅰ. sample study
sample i
dear susan,
please let me know if you will be available on saturday morning.best wishes
chen cheng
sample ii
dear mary,
i’m very sorry for not having replied to your july 6th letter sooner. when your
letter arrived, i was in beijing. as my secretary couldn’t forward it to me, it has
been lying on my desk until i got back. look forward to catching up and once again apologize for the delay.sincerely,
tom
英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对
方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥
补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，
还会增进彼此的感情。写作三步曲：
表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。 注意：
理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更
加顺畅。范文解析：
directions: you were unable to attend mr. smiths examination on international
business english writing because you got sick that morning. write a letter to express
the reasons for not being able to attend it and apologize. write the letter with no less than 100 words. do not sign your own name at end
of the letter. use wang hua instead. do not write the address.
dear mr. smith,
i am indeed very sorry that i missed the examination on international business
english writing you gave last friday. i feel awful about it and want you to know what
happened that day.
i suddenly fell sick early that morning and my parents had to send me to the
hospital. please find enclosed a copy of the medical bill. sincerely yours,
wang hua
◆常用句式：
1、i am writing to apologize for ? /i am writing to say sorry for 我写这封信是因??向你致歉。
2、i would like to give you my apology for? 对于??我向你道歉。
3、please accept my sincere apology for? 关于??请接受我真诚的道歉。
4、i am indeed very sorry for what i said/did, but believe i had nointention to?
对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要??
5、please forgive me for a stupid choice of words. 请原谅我说话欠妥。
6、i feel awfully sorry about it and want you to know what happened. 为此我感到非常内疚，所以想告诉你实情。
7、please accept my apologies for my oversight. 请原谅我的疏忽。
8、please allow me to say sorry again. 请允许我再次表示歉意。
9、i sincerely hope you can understand my situation/think in my position and accept
my apologies.篇三：商务英语信件写作：道歉信件 商务英语信件写作：道歉信件道歉 apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做
某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解
释你没能够去做某事的原因。你应该:
1.道歉。 2.解释发生了的事情。
3.保证将来不会再发生了。
4.最后，再次道歉。
常用句型
formal正式的
1. i really must apologize for?我真得为??道歉。
2. i am sorry for any inconvenience this may have caused you.我对由此给您带来
的麻烦表示歉意。
3. 1 would like to express my apologies for?我要为??表达我的歉意。
4. it is with great regret that?非常抱歉，??
5. i regret that i have caused you?我为给你造成的·一道歉。
6. i hope you will forgive me for?我希望你能就??之事原谅我。
7. i am writing to apologize for?我为??之事写信道歉。
8. i am writing to express my apology for?我为??之事特此写信表达歉意。
9. please accept my apology for?请接受我就??之事的道歉。
10. my apologies for not being able to?我为未能??道歉。informal非正式的在线英语外教一对一培训
/retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0___
____&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=e517784645&zo
om=&png=11482-&jpg=1198-" target="_blank">点此查看yesterday. i know these days since johns funeral have been very difficult for
you，and i was clearly out of order in making reference to merry widows. im sorry you had to suffer from my foolishness.i hope you will be able to forgive me. i have tremendous respect for you and your
abilities, and i hope we can continue to work well together. im terribly sorry. regards，
tom篇四：英语道歉信范文 范文1
directions: suppose that sarah, a friend of yours, has invited you to her birthday
party, but you cannot go for some reason. write a letter in about 100 words to make
an apology to her. do not sign your own name at the end of your letter, using “li
ming” instead.
【经典范文】 dear sarah, i am terribly sorry to tell you that i am unable to attend your birthday part
next thursday evening. that is owing to the fact that my younger brother suddenly
fell ill and was taken to a hospital this morning. i have to go there immediately
and take care of him. as told by the doctor in charge, it will take around five days
for him to recover and i have asked my boss for a leave.i really regret that i cannot go to celebrate your birthday personally and would
miss the perfect chance of enjoying myself with all our old friends. i have chosen
a small gift for you and will send it to you tomorrow to show my best wishes. besides,
please give my regards to our friends when you meet them at the party. cordially,li ming范文2
directions: suppose you cannot see your younger brother off at the airport as
expected for some reason. write a letter in about 100 words to make an apology to
him. do not sign your own name at the end of your letter, using “li ming” instead.
【经典范文】 dear charlie,kindly excuse me for my not being able to see you off at the airport this saturday
as i have promised. how i wish i could have the chance to share with you my personal feelings and
suggestions before you are away! i hereby send you a gift to wish you good luck. please
篇三：商务英语道歉信模板
职场商务必备写作模板：英语致歉信怎么写？ 在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是
致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉
信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常
见的错误为例，教大家如何写好英语致歉信。 模拟场景一：因发票有误致歉(apologies for an incorrect invoice) dear mr. hunnicutt,we shall send you the correct invoice as soon as possible and make sure that such
a mistake will not occur again. please accept my apologies for any inconvenience we
have caused.
your sincerely,
peter gibson
accounts manager
**new words:
invoice n.发票
breakdown n.故障
discount n.折扣
在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。随后
另起一段提供解决建议，最后礼貌结尾。安格英语老师提示，在写道歉信时，解决问题的目的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信： dear mr. black,
we acknowledge that there are indeed some discrepancies between the shipping
instructions and the actual shipment. therefore, there will be a shortage in your
may shipment.
we are very sorry for causing you so much trouble in your monthly reports. efforts
are now being made to establish procedures that will alleviate this situation. your
cooperation and patience in these respects would be greatly appreciated. sincerely
yours,
oliver lee
assistant manager
**new words:
acknowledge v.承认，告知已收到 discrepancy n.差异
shipping instruction 装运说明 shipment n.装运
procedure n.程序
alleviate v.减轻，缓和看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承
认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的
句型： i am very sorry for ?.. ,but please believe me i had no intention of bothering
you.
i am sorry that i did not check the goods before dispatch(派遣).
i apologize for forgetting the appointment we had made.please forgive us for the delay. i personally want to extend an apology to you for ?i hope you will excuse/forgive me for ?. may i offer you my sincere apologies for ?? please accept our sincere apologies for ?.更多职场商务必备写作模板可参考：安格英语学习网站 apologize letter __ business english_ by lqy dear sir or madam,
i’m writing this letter to apologize to you. i’m so sorry that we made a mistake
about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries,
but as the old worker was retired, the new one wasn’t so experienced. besides, the
model number and the price of goods in march and july are so similar that the worker
mistaken them.i do apologize for any inconvenience this may cause you and i will try my best
to avoid the same accident happening again.篇三：道歉信英文模板及翻译 dear_____,
i am writing this letter to express my apology that ______________.i feel terribly sorry about this. once again, i am very sorry for any inconvenience caused. i will be really
appreciated if you can accept my apologies and understand my situation.yours sincerely
_________
亲爱的_____，（对方姓名）我写这封信以表达我的道歉 ______________（道歉原因）。对此我深感抱歉。我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。 谨启
_________（自己姓名）篇四：商务英语信件写作：道歉信件 商务英语信件写作：道歉信件道歉 apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做
某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解
释你没能够去做某事的原因。你应该:
1.道歉。 2.解释发生了的事情。
3.保证将来不会再发生了。
4.最后，再次道歉。
常用句型
formal正式的
1. i really must apologize for?我真得为??道歉。
2. i am sorry for any inconvenience this may have caused you.我对由此给您带来
的麻烦表示歉意。
3. 1 would like to express my apologies for?我要为??表达我的歉意。
4. it is with great regret that?非常抱歉，??
5. i regret that i have caused you?我为给你造成的·一道歉。
6. i hope you will forgive me for?我希望你能就??之事原谅我。
7. i am writing to apologize for?我为??之事写信道歉。
8. i am writing to express my apology for?我为??之事特此写信表达歉意。
9. please accept my apology for?请接受我就??之事的道歉。
10. my apologies for not being able to?我为未能??道歉。informal非正式的在线英语外教一对一培训
/retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0___
____&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=49426cb277&zo
om=&png=11482-&jpg=1198-" target="_blank">点此查看yesterday. i know these days since johns funeral have been very difficult for
you，and i was clearly out of order in making reference to merry widows. im sorry you had to suffer from my foolishness.i hope you will be able to forgive me. i have tremendous respect for you and your
abilities, and i hope we can continue to work well together. im terribly sorry. regards，
tom篇五：考研英语作文致歉信模板考研英语作文致歉信模板
一、信函写作：称呼、正文、落款
1、审题—-判断是个人书信&事务公函决定：
语域使用：正式：使用礼貌表达，不用缩略语(对公)半正式：可以使用缩略和口语表达(对私) 非正式：(一般不考)——it depends 呼语： 特定的写信对象：dear xx 不明确收信人：dear sir/madam, or to whom it may concern
2、正文
三段(8句)：写作目的段、细化段、感谢或者期待。
3、各种信函内容安排
3)致歉信：2008partaa.基本结构和常用句型dear?,
第一段： ;
第二段： 第三段：
yours sincerely,
li ming
b.2008 part a 真题及解析(致歉信)：directions:
1) make an apology, and
2) suggest a solution.
you should write about 100 words on answer sheet 2. do not sign your own name at the den of the letter. use “li ming” instead. do
not write the address.
dear bob,
i am writing to express my apology to you. several days ago, i borrowed your music
cd when i lived in your house. unfortunately, after i came back from canada, i found
it in my luggage. i was in such a hurry that i forgot to return it to you .i will
send it to you by post or express as soon sincerely yours, li ming
c.道歉信框架
dear xx, i would like to...补偿一。补偿二。