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写给客户的道歉信英语

时间:2017-05-09 来源:东星资源网 本文已影响 手机版

篇一:英文致歉信_范文

道歉信 Letter of Apology

我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。

写作"三步走":

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解

Tips:

在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

(1)Directions:

You are invited to a dinner at a friend's house, but you are not able to attend because of the preparation for a coming examination. Write a letter to your friends to express your apology, explain your reason, and suggest a meeting at another time.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use "Li Ming" instead.

Do not write the address.

范文:

Dear Anne,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards,

Li Ming

译文:

亲爱的安:

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随

时给我打电话,我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的,

李明

闪光词汇及词组:

occupy: v. 占用,占

get-together: n. 聚会,联欢会

hesitate: v. 犹豫,踌躇

drop sb. a line: 给某人打一个电话

preferable: adj. 更好的,更可取的

long for sth: 渴望

万能句型:

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot...

I feel terribly sorry for missing the chance of...

Is it possible for you and me to have a private meeting afterwards?

If so, please don't hesitate to drop me a call about your preferable date.

Please allow me to say sorry again.

(2)Directions:

You failed to finish an important task assigned by your professor because of a severe illness. Write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use "Li Ming" instead.

Do not write the address.

范文:

Dear Prof. Patent,

I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor's note.

I would be very much obliged if you could grant me another week for the task, as my health is turning better.

Hope you can understand my situation and accept my apology.

Yours faithfully,

Li Ming

译文:

尊敬的Patent教授:

我非常遗憾地告知您我没有完成您上周布置的读书报告,因为几天前我突然生病了。过去的几天中我一直持续高烧,住在医院,因此无法进行任何学术活动。随信是医生的诊断书。 如果您能再给一周时间来完成它我将感激不尽,因为现在我的身体正在好转。 希望您能理解我的处境并接受我的道歉。

您真诚的,

李明

闪光词汇及词组:

assign: v. 分配,指派

fall upon sb: 降临到某人身上

continuous: adj. 持续的

prevent sb from sth/doing sth: 使某人不能做某事

hereby: adv. 因此,据此

submit: v. 提交,递交

obliged: adj. 感激的

grant: v. 同意,准予

万能句型:

I am very sorry to inform you that I did not manage to complete...due to...

I would be very much obliged if you could grant me another week for the task.

Hope you can understand my situation and accept my apology.

Apologize letter __ business English_ by LQY

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10%

discount to compensate.

I do apologize for any inconvenience this may cau

写给客户的道歉信英语

se you and I will try my best to avoid the same accident happening again.

道歉信是人们经常使用的一种书信文体,用以表达自己的歉意,查字典范文大全特意为大家整理了关于道歉信范文的相关材料,希望对您的工作和生活有帮助。

Letter of Apology

Ⅰ. Sample Study

Sample I

Dear Susan,

I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.

Please let me know if you will be available on Saturday morning.

Best wishes

Chen Cheng

Sample II

Dear Mary,

I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.

Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.

Look forward to catching up and once again apologize for the delay.

Sincerely,

Tom

英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。

道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。

写作"三步曲":

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。

注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。范文解析:

Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

◆常用句式:

1、I am writing to apologize for … /I am writing to say sorry for

我写这封信是因……向你致歉。

2、I would like to give you my apology for…

对于……我向你道歉。

3、Please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no

Intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、Please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、I feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、Please accept my apologies for my oversight.

请原谅我的疏忽。

8、Please allow me to say sorry again.

请允许我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

篇二:英语道歉信范文及常用句式

英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。

道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。

写作"三步曲":

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。

范文解析:

Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

◆常用句式:

1、I am writing to apologize for … /I am writing to say sorry for

我写这封信是因……向你致歉。

2、I would like to give you my apology for…

对于……我向你道歉。

3、Please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no

Intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、Please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、I feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、Please accept my apologies for my oversight. 请原谅我的疏忽。 8、Please allow me to say sorry again. 请允许我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。

10、Once again, I'm sorry for any inconvenience caused/you have sustained.

对于造成的不便我再次表示歉意。

篇三:写给客户道歉信范文3篇

写给客户道歉信范文3篇

道歉信作为一种改善和增进人与人之间关系的文本,其语言的运用直接决定着道歉的作用和效果。本文是小编为大家整理的写给客户道歉信范文,仅供参考。

写给客户道歉信范文一:

xx事先生:

你方本月22日订货单收悉。非常抱歉!羽绒背心目前无法交货。我们最快的交货期要到7月初。

当然,你方是急着要货的。可是,需要量远远超过我们以往的经验,特向你方道歉!

你的忠实的XXX

写给客户道歉信范文二:

尊敬的上海XX的会员朋友:

您好!XX集团自2005年入驻上海以来,一直得到广大会员朋友们的厚爱。八年来,有您与XX形影相随,一起见证着XX的成长和发展,XX深感荣幸和感激,在此向您表示衷心的感谢!

2014年7月26日,XX喜迎第二大有机农场——TZ农场的正式开园,届时上海市、

TZ市、高港区各级领导,及南京国环有机认证中心、上海谱尼测试中心、SGS通标检测中心等多家专业检测机构的专家都将出席本次开园盛典。上海市、TZ市及全国性多家权威媒体也将对本次开园典礼做深入报道,您可以通过电视、网络、报纸、电台等渠道了解开园盛况。但非常抱歉的是,由于开园当天场地等限制,未能邀请您亲临现场感受盛况,对此我们深表遗憾和歉意。

为了让您更好的体验XX第二大有机农场——TZ农场5000亩有机农场规模和优质的有机种植水平,更充分地感受"绝不含农药化肥"的XX的新鲜与健康,我们会在开园之后陆续安排会员朋友们赴TZ农场参观考察。

上海XX非常感谢您的支持!祝您和家人身体健康!

上海XX集团

写给客户道歉信范文三:

尊敬的客户:

您好,我是空调销售公司的1002号配货专员,我叫宋货匡。

关于此次您在我公司购买了一台奥利菲斯S623型机柜中央空调,先前协定的送货时间是三天内送达。因我公司配送货品清单时候,因为考虑到奥利菲斯S623型机柜中央空调的派送难度,考虑联系专业的搬运公司进行。

然而经过多方联系专业的搬运公司,最终才联系上,耽误了送货时间,迟迟等到第五天才给你送货到户。你先前已经十分清楚地约定三天内送达,您告知是三天之后您要

出差,家里没人。确实我们送货到时也发生了这样的情况,后经过跟您电话沟通。现在这台奥利菲斯S623型机柜中央空调暂时存放我公司处。我们会替您细心看管、妥善保管的,您放心。

此次送货不及时,确实完全是我公司的工作失误造成的。为此我们感到十分地抱歉,为了弥补我们的工作过失,我们公司派送部协商决定,给予您的空调购买价格给予适当优惠,返还给你3%的购买价格。等到您到时有时间在家时候联系我们,我们会第一时间把货送达,我向您保证不会再有任何工作失误存在了。

xxx

xx年x月x日

标签:英语 写给 客户 英语道歉信怎么写 如何写英语道歉信